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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Christopher

March 12, 2026

5  out of  5
rating by John Christopher
"I’ve had a great experience with my car insurance company. Lynann and Brian O’Keefe have been excellent to work with. They’ve handled everything for my family’s vehicles—accidents, policy questions, and guidance when buying or selling cars—with professionalism and responsiveness. It’s reassuring to have people you can rely on who consistently make the process straightforward and are there when you need them."
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Peter Muino

March 5, 2026

5  out of  5
rating by Peter Muino
"Incredible Customer service! Always accurate and helpful. We've used them for years while other companies try to complete."
We responded:
"Peter, I'm ecstatic to hear you found our team incredible and were satisfied with the lower rates on your full coverage policies! We appreciate your recommendation and look forward to assisting you further. Thank you for choosing our office for your insurance needs! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Jerry Scanna

February 28, 2026

5  out of  5
rating by Jerry Scanna
"Lynn Ann , Brian and team are great!! They are so helpful and informative! Any issues we have they help tremendously and are so kind! My daughter even switched over to them after hearing about how great of an experience I have had. Thank you all for all your help!"
We responded:
"Jerry, thank you for your wonderful review of State Farm Agent Brian O'Keefe’s Team!"
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ericka scanna

February 27, 2026

5  out of  5
rating by ericka scanna
"Highly recommend State Farm especially in the Holbrook office of Brian O’keefe!! I’ve had State Farm for a while and recently switched over the the Holbrook office! I’m so happy I did!! Lynann is absolutely amazing and so unbelievably kind! I’ve been helping my father with his insurance as well the past few month and honestly I don’t know much about how all this works. Lynann has walked me through every step every process! She is so unbelievably informative and kind! I just had an issue with my pick up truck and I was so stressed and didn’t know where to start! As soon as I called Lynann at the Holbrook office she got the ball rolling right away!! Within a few hours my car was at the shop, I was in my rental and so much less stressed! Thank you all for everything!!! I would million percent recommend switching to the Holbrook Ny office if you have Stare Farm!!!!"
We responded:
"Thank you, Ericka, for sharing your experience! I'm delighted to hear that Lynann was able to assist you and your father so effectively. Her dedication to guiding you through the insurance process and resolving your truck issue is truly commendable. We appreciate your recommendation and are always here to help with any future needs. Thanks for choosing our Holbrook office!"
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Barbara Dobbs

February 26, 2026

5  out of  5
rating by Barbara Dobbs
"State Farm right here in Holbrook provides great service. They’re wonderful staff of people and they’re really on top of everything. I’m so glad I switched to State Farm.!!!!"
We responded:
"Barbara, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Matt Webber

February 26, 2026

5  out of  5
rating by Matt Webber
"Was helped by Caitlin over the phone always pleasant to deal with. Been insured with them for years and I’ve never had an issue they couldn’t help me with. They always have your best interest in mind."
We responded:
"Thank you very much Matt, happy to help!"
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Ralph Marcello

February 17, 2026

5  out of  5
rating by Ralph Marcello
"Exceptional service made it a pleasure to purchase insurance from them. Kaylee was wonderful."
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Rebecca Stander

February 17, 2026

5  out of  5
rating by Rebecca Stander
"I cannot say enough about this firm. I worked with Kaylee and she was quick, professional and very knowledgeable. They go the extra mile! Never has insurance been so painless and easy! Thank you O’Keefes for all you do!"
We responded:
"We love seeing reviews like this, Rebecca! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jackie Jedlicka

February 9, 2026

5  out of  5
rating by Jackie Jedlicka
"Caitlin was very helpful and informative."
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Alexis Wagner

February 4, 2026

5  out of  5
rating by Alexis Wagner
"Everyone in this office is so sweet. They really care about their customers and they are so so helpful"
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Allison Wynn

January 28, 2026

5  out of  5
rating by Allison Wynn
"Caitlin is the best at her job. Very friendly and sufficient."
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J L

January 16, 2026

5  out of  5
rating by J L
"Very helpful to do business with!!"
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Jennifer D'Amico

January 15, 2026

5  out of  5
rating by Jennifer D'Amico
"I have had my car/homeowners insurance with Brian O'Keefe for years now and have been very satisfied with the customer service they offer. They are professional and quick to respond to any issues you many have."
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Justine Tardif

January 14, 2026

5  out of  5
rating by Justine Tardif
"Cindy was amazing at giving me and my boyfriend the best quote on our vehicles! Highly recommend this office they are very nice and honest!"
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Rosemary Scott

January 12, 2026

5  out of  5
rating by Rosemary Scott
"I just switch from Progressive Insurance to Statefarm threw Brian O'Keefe Agency was a great help. Cindy helped me out and really listen my other Insurance was threw the roof for no reason. But Cindy listen to my concerns helped me out. Thank you so much. You have a great team in your Agency Brian O'Keefe my son in-law was right! He has been with you guys for a long time. Thank you again New client"
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Jessica G.

January 9, 2026

5  out of  5
rating by Jessica G.
"Working with Caitlin and Lynann continues to be easy & smooth regarding updating/renewing my General Liability Insurance. They are both friendly and nice and always due their best to assist me and without wait time. I am happy to have found this office and plan to continue my services with State Farm branch!!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to hear that Kaylee was able to assist you with your General Liability insurance needs. Her dedication and genuine care for finding the best solutions without unnecessary costs truly make a difference. We're grateful for your continued trust in our agency, and we're here for any future insurance needs you may have!"
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Simon Shen

January 7, 2026

5  out of  5
rating by Simon Shen
"I recently switched my auto insurance to Brian O'Keefe’s State Farm agency and had an amazing experience working with Lynann. Not only did she help me save hundreds of dollars, but she made the entire process incredibly smooth. She is professional, kind, and truly knows her stuff. If you're looking for great service and better rates, I highly recommend reaching out to Lynann at Brian’s office!"
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Rev Greg E

January 7, 2026

5  out of  5
rating by Rev Greg E
"I have been with this agency for years now, and have never had a bad experience. They helped me save a ton of money and have always gone out of their way to answer any questions about anything on my policy. They cover my bike, and its older so it can be a bit complicated to insure it, and they helped get it done quickly, and I have more coverage for less than I did on my last bike. Enough to add a personal physical policy that covers me if I have issues not related to my bike. Never heard of it before but im glad I have it. Highly recommend"
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Amanda Pienkos

January 6, 2026

5  out of  5
rating by Amanda Pienkos
"Very fast and helpful customer service! Caitlin has been easy and a pleasure to work with!"
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Teri Reilly

December 19, 2025

5  out of  5
rating by Teri Reilly
"Cindy addressed our request promptly and professionally!"
We responded:
"Thank you, Teri! I'm happy to know that Cindy was able to assist you promptly and professionally. We always aim to provide top-notch service. If there's anything else we can do for you, just let us know!"
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Wayne Fallon

December 16, 2025

5  out of  5
rating by Wayne Fallon
"Was a great experience working with State Farm In Ronkonkoma always Pleasant and considerate I definitely recommend them"
We responded:
"Wayne, thank you for sharing your positive experience! I'm happy to hear that our team was pleasant and considerate. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Richard Lagattolla

December 15, 2025

5  out of  5
rating by Richard Lagattolla
"Very knowable and careing"
We responded:
"Thank you, Richard! I'm happy to know you found our team knowledgeable and caring. We’re committed to providing excellent service and support. Let us know if there's anything else we can assist you with!"
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Jennifer Di Donato

November 21, 2025

5  out of  5
rating by Jennifer Di Donato
"Kaylee was incredible. Completely on point and efficient getting all the documents in order in a timely matter."
We responded:
"Thank you, Jennifer! I'm happy to hear that Kaylee provided such efficient service and got everything in order for you. Our team is committed to delivering the best experience possible. If there's anything else we can assist you with, just let us know!"
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David Mahler

November 20, 2025

5  out of  5
rating by David Mahler
"Cindy and Kaylee was wonderful, very helpful and honest !"
We responded:
"Thank you, David! I'm glad to hear that Cindy and Kaylee were able to assist you with such honesty and helpfulness. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Debbie Pisano

November 19, 2025

5  out of  5
rating by Debbie Pisano
"Many thanks to all the staff... the most pleasant, efficient, patient and knowledgeable group I've dealt with in a long time!! Always a pleasure dealing with you!! Thanks so much for handling all my insurance needs!! Would highly recommend!!!"
We responded:
"Hey Debbie! We’re grateful you took a moment to share how things have gone with the team, and it’s great to hear they’ve been pleasant, efficient and patient while helping with your homeowners and auto insurance needs. Thank you for the kind note and for your recommendation."