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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J L

January 16, 2026

5  out of  5
rating by J L
"Very helpful to do business with!!"
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Jennifer D'Amico

January 15, 2026

5  out of  5
rating by Jennifer D'Amico
"I have had my car/homeowners insurance with Brian O'Keefe for years now and have been very satisfied with the customer service they offer. They are professional and quick to respond to any issues you many have."
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Justine Tardif

January 14, 2026

5  out of  5
rating by Justine Tardif
"Cindy was amazing at giving me and my boyfriend the best quote on our vehicles! Highly recommend this office they are very nice and honest!"
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Rosemary Scott

January 12, 2026

5  out of  5
rating by Rosemary Scott
"I just switch from Progressive Insurance to Statefarm threw Brian O'Keefe Agency was a great help. Cindy helped me out and really listen my other Insurance was threw the roof for no reason. But Cindy listen to my concerns helped me out. Thank you so much. You have a great team in your Agency Brian O'Keefe my son in-law was right! He has been with you guys for a long time. Thank you again New client"
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Jessica G.

January 9, 2026

5  out of  5
rating by Jessica G.
"Working with Caitlin and Lynann continues to be easy & smooth regarding updating/renewing my General Liability Insurance. They are both friendly and nice and always due their best to assist me and without wait time. I am happy to have found this office and plan to continue my services with State Farm branch!!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to hear that Kaylee was able to assist you with your General Liability insurance needs. Her dedication and genuine care for finding the best solutions without unnecessary costs truly make a difference. We're grateful for your continued trust in our agency, and we're here for any future insurance needs you may have!"
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Simon Shen

January 7, 2026

5  out of  5
rating by Simon Shen
"I recently switched my auto insurance to Brian O'Keefe’s State Farm agency and had an amazing experience working with Lynann. Not only did she help me save hundreds of dollars, but she made the entire process incredibly smooth. She is professional, kind, and truly knows her stuff. If you're looking for great service and better rates, I highly recommend reaching out to Lynann at Brian’s office!"
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Rev Greg E

January 7, 2026

5  out of  5
rating by Rev Greg E
"I have been with this agency for years now, and have never had a bad experience. They helped me save a ton of money and have always gone out of their way to answer any questions about anything on my policy. They cover my bike, and its older so it can be a bit complicated to insure it, and they helped get it done quickly, and I have more coverage for less than I did on my last bike. Enough to add a personal physical policy that covers me if I have issues not related to my bike. Never heard of it before but im glad I have it. Highly recommend"
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Amanda Pienkos

January 6, 2026

5  out of  5
rating by Amanda Pienkos
"Very fast and helpful customer service! Caitlin has been easy and a pleasure to work with!"
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Teri Reilly

December 19, 2025

5  out of  5
rating by Teri Reilly
"Cindy addressed our request promptly and professionally!"
We responded:
"Thank you, Teri! I'm happy to know that Cindy was able to assist you promptly and professionally. We always aim to provide top-notch service. If there's anything else we can do for you, just let us know!"
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Amy Penzell

December 19, 2025

5  out of  5
rating by Amy Penzell
"I have been with State Farm since I purchased my home 5 years ago. The people who work there are extremely helpful and honest. I recommend this office to anyone who is looking for a fair shake In this economy when everything is so expensive you will not be disappointed …"
We responded:
"Thank you, Amy, for your wonderful feedback! I'm so happy to know that you've found our team helpful and honest over the years. Your recommendation means a lot to us, especially in today's economy. If you ever need anything, feel free to reach out!"
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Keith Scofield

December 17, 2025

5  out of  5
rating by Keith Scofield
"I think you guys are very knowledgeable. Kaylee and Caitlan are AWESOME!!!!!!!. They help me with any questions I have. Scale.of 1 to 10, definitely a 10. Have an awesome holiday season😁"
We responded:
"Keith, thank you for your fantastic feedback! I'm glad to hear that Kaylee and Caitlan have been so helpful with your questions. We appreciate your kind words and wish you an awesome holiday season too! Let us know if there's anything else we can assist you with."
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Wayne Fallon

December 16, 2025

5  out of  5
rating by Wayne Fallon
"Was a great experience working with State Farm In Ronkonkoma always Pleasant and considerate I definitely recommend them"
We responded:
"Wayne, thank you for sharing your positive experience! I'm happy to hear that our team was pleasant and considerate. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Richard Lagattolla

December 15, 2025

5  out of  5
rating by Richard Lagattolla
"Very knowable and careing"
We responded:
"Thank you, Richard! I'm happy to know you found our team knowledgeable and caring. We’re committed to providing excellent service and support. Let us know if there's anything else we can assist you with!"
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chris delarosa

December 10, 2025

5  out of  5
rating by chris delarosa
"Six stars if it was an option. The friendly staff were professional and knowledgeable. They handled a tough situation like true pros; and made a difficult time a lot easier. All of this, and I am not even a customer."
We responded:
"Chris, thank you for your fantastic feedback! I'm delighted to hear that our team was able to assist you effectively and make a challenging situation more manageable. We always aim to provide professional and knowledgeable service to everyone who walks through our doors. If you ever need anything else, feel free to reach out!"
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asam javaid

December 3, 2025

5  out of  5
rating by asam javaid
"Cindy is the best. She knows how to make way to help her customers. Polite, humble, smiling and full of help."
We responded:
"Thank you, Asam! I'm happy to hear that Cindy provided such excellent service. Her dedication to helping our customers is truly appreciated. If you need any assistance in the future, feel free to reach out!"
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Jennifer Di Donato

November 21, 2025

5  out of  5
rating by Jennifer Di Donato
"Kaylee was incredible. Completely on point and efficient getting all the documents in order in a timely matter."
We responded:
"Thank you, Jennifer! I'm happy to hear that Kaylee provided such efficient service and got everything in order for you. Our team is committed to delivering the best experience possible. If there's anything else we can assist you with, just let us know!"
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David Mahler

November 20, 2025

5  out of  5
rating by David Mahler
"Cindy and Kaylee was wonderful, very helpful and honest !"
We responded:
"Thank you, David! I'm glad to hear that Cindy and Kaylee were able to assist you with such honesty and helpfulness. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Debbie Pisano

November 19, 2025

5  out of  5
rating by Debbie Pisano
"Many thanks to all the staff... the most pleasant, efficient, patient and knowledgeable group I've dealt with in a long time!! Always a pleasure dealing with you!! Thanks so much for handling all my insurance needs!! Would highly recommend!!!"
We responded:
"Hey Debbie! We’re grateful you took a moment to share how things have gone with the team, and it’s great to hear they’ve been pleasant, efficient and patient while helping with your homeowners and auto insurance needs. Thank you for the kind note and for your recommendation."
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Joe Hamrahi

November 18, 2025

5  out of  5
rating by Joe Hamrahi
"My experience with the O'Keefe agency continues to be excellent. Added a new vehicle to my policy today, and Kaylee was incredibly helpful. Lightning fast responses, and coverage booked in the blink of an eye. Thank you!"
We responded:
"Joe, thank you for your wonderful review! I'm glad to hear that Vicky provided such excellent service and attention to detail while getting you coverage for your home and cars. Our team strives for responsiveness and clarity, and it's satisfying to know we met your expectations. If you need any further assistance, don't hesitate to reach out. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Alex Tovar

November 17, 2025

5  out of  5
rating by Alex Tovar
"Working with Brian O’Keefe and his team has been an outstanding experience from start to finish. Their communication is always clear, friendly, and proactive. They reach out before you even have to ask, and they make sure you fully understand every option available to you. Their customer service truly goes above and beyond. Whether it’s a quick question, updating a policy, or needing documents right away, they respond almost immediately. It’s rare to find an office that is this organized, reliable, and genuinely committed to helping their clients. Every interaction feels personal and professional, and you can tell they really care about the people they serve. I always feel confident that I’m in good hands with them. I highly recommend Brian O’Keefe’s State Farm office to anyone looking for exceptional service, great communication, and a team that actually takes the time to get things done the right way."
We responded:
"Thank you, Alex! I'm really happy to hear about your positive experience with our team. We strive to ensure our communication is clear and proactive, and it's great to know that you feel confident and well-supported by us. Your recommendation means a lot, and we're grateful for your trust. If there's anything else we can do for you, just let us know!"
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Robinson Hernandez

November 14, 2025

5  out of  5
rating by Robinson Hernandez
"Excellent customer service! Cindy was amazing she not only helped me in my situation, she made it a fun experience. 10/10 recommended"
We responded:
"Robinson, we're pleased to hear you had an excellent experience with our team! Providing top-notch customer service is our priority, and we're grateful for your positive feedback. We look forward to assisting you with your insurance needs in the future! - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Reinaldo Chaviano

November 13, 2025

5  out of  5
rating by Reinaldo Chaviano
"Acogedor, muy profesionales y conocedores de su profesión, siempre dispuestos a darte una buena oferta y ayudarte a través de todo el proceso."
We responded:
"¡Gracias, Reinaldo! Me alegra que hayas tenido una experiencia positiva con nosotros. Nos esforzamos por ofrecer un servicio profesional y atento. Si necesitas más ayuda o tienes preguntas, aquí estamos para ayudarte."
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Josh Blumenthal

November 12, 2025

5  out of  5
rating by Josh Blumenthal
"Brian, Lynne Anne, Kaylee and the gang are on top of their game! They’ve made everything with our move to NY, fast, efficient, and quite easy. When I needed to shift from another insurance company to State Farm, I didn't look any further than Brian. The office is on-point, caring, and beyond knowledgeable."
We responded:
"Thanks, Josh! I'm glad to hear that Lynann, Kaylee, and the rest of the team could help make your move to NY smooth and efficient. We always aim to make things as easy as possible for our clients. Your feedback means a lot to us, and I'll be sure to pass on your compliments to everyone. - Brian O'Keefe - State Farm Insurance Agent, Holbrook, NY"
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Vito Prashad

November 12, 2025

5  out of  5
rating by Vito Prashad
"Friendly staff, they were willing to work with me given my situation to get me the best deal possible"
We responded:
"Thank you, Vito! I'm happy to hear that our team was able to assist you effectively and find a great deal for your situation. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Frank Schuch

November 12, 2025

5  out of  5
rating by Frank Schuch
"Shopped around they had the best rates and very professinal service"
We responded:
"Thank you, Frank! I'm happy you found our rates competitive and appreciated our professional service. We’re here to help with any of your insurance needs!"