
State Farm® Insurance Agent Brian O'Keefe
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rich Perez
April 16, 2025
"Very professional I really recommend them for everyone and they will work with you on insurance and payment"
"Rich, thank you for the recommendation—it means a lot. We’re glad our team could work with you to find an option that made sense and fit your needs. Always here if you have questions or need anything down the road."
Claudio Chavarria
April 16, 2025
"We had a great experience at the Brian O’Keefe State Farm agency, the whole team is been very helpful Lynann and Merly have been very helpful with providing their services and making it very easy for me. Thank you for being very supportive and checking to make sure everything is done properly."
"Thank you, Claudio, for sharing your positive experience with us! I'm glad to hear that Lynann and Merly were able to assist you effectively and make the process smooth. Your satisfaction is important to us, and we're here to support you whenever you need. Feel free to reach out for any further assistance!"
Esteban Perez
April 2, 2025
"Great experience and excellent customer service"
"Thank you, Esteban, for sharing your positive experience! I'm happy to know that you received excellent customer service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Vartan Melkumov
April 2, 2025
"Merly was simply splendid to work with! Helped me with my auto and renters insurance and she made everything a piece of cake. Took the time to check in on how I was doing, including my move to Long Island. Genuine and caring—highly recommend!"
"Thank you, Vartan, for sharing your experience! I'm happy to hear that Merly made your insurance process so smooth and enjoyable. Her genuine care and attention to your needs, especially during your move to Long Island, truly reflect our commitment to excellent service. If you need any further assistance or have questions in the future, don't hesitate to reach out."
Em S
April 1, 2025
"10/10 service and personable agents, my experience has been nothing short from excellent. I’ve had the pleasure of working with Merly who has been completely understanding and was able to fix any and all issues I’ve been having. She is very easy to reach and is excellent in explaining things in a matter that’s very easy to understand. My insurance application went very smoothly and all my thanks goes out to Merly and the team at Brain O’Keefe’s agency!"
"Hey, Em S! Thank you for sharing that Merly was able to make your experience smooth and straightforward. She takes pride in being accessible and making sure everything is clearly explained. It means a lot knowing she could resolve any issues along the way. We appreciate your trust in our team and look forward to continuing our relationship!"
Joe Martin
March 14, 2025
"Wonderful customer service friendly and knowledgeable"
"Thank you, Joe, for your fantastic review! I'm happy to know that you found our customer service both friendly and knowledgeable. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
George Alexopoulos
March 12, 2025
"Great agent. Everyone is friendly, professional and always there to assist and answer any questions you might have."
"Thank you, George, for your wonderful feedback! I'm glad to know that you find our team friendly and professional. We're always here to help with any questions you may have. If you need anything else, feel free to reach out!"
Michael Figueroa
March 8, 2025
"This office has amazing customer service!"
"Thank you, Michael, for your fantastic feedback! I'm glad you're happy with the customer service at our office. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Kevin McCusker
March 6, 2025
"Always great to get a live person on phone, always helpful, and painless. Thank you"
"Thank you, Kevin, for your wonderful feedback! I'm glad you found our service helpful and easy to navigate. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help!"
Alise Shaughnessy-Hanley
March 5, 2025
"The service I receive from the Brian O’Keefe agency is always exemplary. I needed to make some adjustments to my homeowners policy today to provide to my bank. I called, spoke to Cindy Rubio and within 30 minutes I had an updated policy to send to my bank. I have ALWAYS received outstanding and friendly service from Brian’s agency, and today Cindy was my savior. I cannot recommend this agency highly enough!"
"Thank you, Alise, for your wonderful feedback! I'm so happy to hear that Cindy was able to assist you quickly with your policy adjustments. It's fantastic to know that our team's dedication to providing outstanding and friendly service has consistently met your expectations. If you ever need further assistance, please don't hesitate to reach out. We're here to help!"
Chelsea Vaccaro
March 5, 2025
"So very grateful. Lynnann has been so helpful in finding my husband and I the best discount for our growing family. It is a relief to feel like we have someone on our side of things. Highly recommend working with this office."
"Thank you, Chelsea! I'm so happy to hear that Lynann was able to assist you and your husband in finding the best discount for your family. It's wonderful to know you feel supported by our team. We truly appreciate your recommendation and are here for any other insurance needs you may have!"
Travis Gibbs
February 25, 2025
"Merly Fuentes was awesome, professional, and answered all of my question. I can’t recommend them enough!! I’m so happy I switched over my car insurance to State Farm"
"Thank you, Travis! I'm delighted to hear that Merly provided you with such a professional and helpful experience. It's wonderful to know you're happy with your decision to switch to State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Leslie Geffner
February 24, 2025
"I had such a great experience of the past year with the State Farm Insurance agency located in Holbrook on Main Street. The O’Keefe family is amazing and so is that wonderful staff. Thank you.Kaylee!!!!"
"Thank you, Leslie, for sharing your wonderful experience with us over the past year! We're happy to hear that our team, including Kaylee, made a positive impact. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Sisterhood Temple Beth El
February 24, 2025
"I just went in for a quote and came out with new auto and home owners insurance policies. The pricing was excellent. Everyone was courteous and professional. It was a pleasure working with Merly. She was so helpful and patient and she answered all of my questions. I look forward to a long relationship with this office."
"Thank you for sharing your experience with us! I'm delighted to hear that you found our pricing excellent and that Merly provided such helpful and patient service. It's wonderful to know that you felt well taken care of by our courteous and professional team. We're excited to continue this relationship and are here for any future needs or questions you may have."
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February 19, 2025
"Great people and very honest 👍🏻👍🏻👍🏻"
"Thank you for the kind words & five-stars!"
Michael Elefante
February 19, 2025
"Kaylee is extremely helpful. And was very thorough explaining coverages and options. She is also very prompt in responding to calls emails and texts. I highly recommend working with her"
"Thank you, Michael, for sharing your experience! I'm glad to hear that Kaylee was able to assist you thoroughly and promptly. Her dedication to explaining coverages and options is truly appreciated. If you have any more questions, feel free to reach out anytime."
Alvi Alam
February 17, 2025
"I had a great time conversing with Merly Fuentes going over the new policy. She was very professional and detailed in explaining the coverage and other benefits within State Farm insurance."
"Thank you, Alvi, for sharing your experience! I'm happy to hear that Merly provided you with a detailed and professional explanation of your new policy. We're here to assist with any questions or future needs you may have."
Joe Norton
February 11, 2025
"Very helpful and personable when receiving guidance, they actually care about you and want to help you."
"Thank you, Joe, for your wonderful feedback! I'm happy to know that you found our guidance helpful and personable. We genuinely care about providing the best support possible. If you ever need further assistance, feel free to reach out."
Tom C
February 10, 2025
"I highly recommend Brian O'Keefe - State Farm Insurance! Everyone is so amazing, nice and professional. I had the pleasure of speaking with Lynann today and she not only met my expectations, but exceeded them. You do not feel like a number because they actually treat you like a person and care. Very refreshing."
"Thank you, Tom, for your wonderful recommendation! I'm glad to hear that Lynann made such a positive impression and exceeded your expectations. We strive to provide a personal touch and genuinely care about each person we work with. If you ever need assistance or have questions, don't hesitate to reach out."
Marta Alvarez
February 1, 2025
"I can’t recommend this office enough for anyone looking into life insurance. Not only are they incredibly knowledgeable about all the different policies, but they’re also genuinely passionate about helping people secure their futures. They took the time to understand my needs and made the entire process so easy to navigate. I really appreciate how patient and thorough they were in explaining everything to me. If you’re considering life insurance, reach out to them—you’ll be in great hands!"
"Thank you so much, Marta, for your wonderful feedback! I'm glad to hear that our team could assist you with your insurance needs and make the process smooth and understandable. Your kind words about our dedication and knowledge mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Mrs. Jenkins
January 31, 2025
"I had the pleasure of speaking with Cindy today regarding some general questions I had about auto insurance. From the moment we started the call, she was incredibly professional and patient. Cindy took the time to thoroughly explain all of my inquiries, ensuring I understood every detail, no matter how big or small. Her knowledge of the subject matter was impressive, and she made everything feel very clear and easy to follow. What stood out to me the most was how attentive she was to my specific needs, answering each question in a way that was not only informative but also personalized. I really appreciated her approachable and friendly demeanor as well—it made the conversation feel less like a typical business interaction and more like a helpful consultation. I walked away from the conversation feeling much more confident and informed about my options on auto insurance. Thank you so much Cindy!"
"Thank you, Mrs. Jenkins, for sharing your experience with Cindy! I'm happy to hear that she was able to assist you with your insurance questions in such a professional and patient manner. It's wonderful to know that her knowledge and personalized approach made the conversation both informative and comfortable for you. We appreciate your feedback and look forward to assisting you with any future insurance needs. Feel free to reach out anytime!"
Mary Ann S.
January 30, 2025
"Kaylee and Lyman were very thorough and efficient."
"Thank you, Mary Ann, for your feedback! I'm glad to know that Kaylee provided you with thorough and efficient service. Our team is dedicated to delivering exceptional customer experiences, and it's wonderful to see Kaylee's efforts recognized. "
Jessica G.
January 28, 2025
"Working with Kaylee to attain my agency General Liability insurance did what many brokers were having a difficult time doing. Through her constant communication with me and her daily efforts to secure the specifics of what I was needing is more than I expected. I was at my wits end with all the high pricing and adding ons for what I did not need when I initially dealt with other agencys/insurance companies. Fortunately, she seems to genuinely care about her clients and both listens and finds what is best suited for them without the high costs. Because of Kaylee, I will continue to work with her, & State Farm, again in the future!"
"Thank you, Jessica, for sharing your experience! I'm happy to hear that Kaylee was able to assist you with your General Liability insurance needs. Her dedication and genuine care for finding the best solutions without unnecessary costs truly make a difference. We're grateful for your continued trust in our agency, and we're here for any future insurance needs you may have!"
Xiomara Lucas
January 23, 2025
"Since I’ve been with State Farm, the staff has been very professional & informative. Every time I call they are fast with their responses and getting me the information I need for me and my family. Best prices as well in our area!! Thank you 🙏🏽"
"Thank you, Xiomara, for sharing your experience with us! We're happy to know that our team has been professional and informative, and that you've found our responses quick and helpful. It's great to hear that you're satisfied with our prices too. If you have questions, feel free to reach out. We're here to help!"
Sam
January 8, 2025
"I've had some questions about my renters insurance and the communication is just seamless with their insurance representative Kaylee. She is responsive, courteous, and considerate. Would def recommend working with her!"
"Thank you, Sam, for sharing your experience! I'm glad to know that Kaylee has been responsive and considerate in addressing your insurance questions. We appreciate your recommendation and are here to assist with any further insurance needs. Feel free to reach out anytime!"